The right executive or leadership coach will support, challenge, educate, and hold accountable their clients: the workplace leaders. Often, a leader’s intention is to build a great team, but more often he demotivates and disengages his workforce. Over 30 years of research shows that leaders have a 70% change of contributing a negative ROI because how he/she interacts with his/her team. Leaders do not understand the impact of his/her interactions, nor does he/she understand the power of influence he/she can have when purposefully using proven methods/practices that engage, inspire and drive results.
For instance, Respect is a word that is often used to describe how we all want to be treated. Aretha Franklin said better than most, and what a voice…… In 2014, employees ranked Respect as the most important leadership behavior- based on a 20,000 worldwide employee study conducted at Georgetown University (Porath, 2014). Deci and Ryan, who’ve studied Self-Determination and Motivation for decades at the University of Rochester, note that employees’ motivational factors include autonomy, competence, and relatedness. Relatedness reflect social relationships (including that of manager/direct report). Gregg Lederman, NY Times best-selling author and research advocate, notes in Crave (2018) that there are three cravings every leader must understand: Respect, Purpose, and Relationship.
Hundreds of studies, over 80 years, show Respect as a key requirement for employees to feel connected and engaged. Yet, so often, as I consult with employees and leaders, I find that leaders frequently do not understand or apply this basic human (employee) need. To be clear, employees report more disrespect and uncivil behavior today than in the past (Porath, 2014). This pervasive lack of respect creates a toxic workplace culture. Toxic workplace cultures have increased legal claims, higher turnover, less productivity, creativity, safety and quality. Customer satisfaction is lower when employee satisfaction is lower.
What better place to challenge leaders, some formally trained yet most not trained at all, to understand and apply, to challenge current practices and to grow, then one on one coaching. This safe space allows leaders to seek help/assistance without any fear of retribution. Leaders: with every interaction, you have the ability to build up or knock down another (Upanishads). Choose wisely. This is not an unusual phenomenon. Leaders are more like to demotivate, than motivate. Choose to cultivate relationships. Choose to become an excellent leader. Consider utilizing a leadership coach.
@ipecoaching #coaching #leadership @BrandIntegrity #motivation #engagement #respect