Leaders often rise on technical expertise or business acumen, but staying effective over time hinges on something more subtle: your ability to align, inspire, motivate, and elevate others. A different competency is needed to succeed in leading others: Emotional Intelligence (EQ)—the ability to recognize, understand, and manage emotions in oneself and others—is consistently linked to leadership success. At the heart of EQ is self-awareness, the cornerstone that makes the other dimensions—self-management, social awareness, and relationship management—possible.

When we listen and celebrate what is both common and different, we become wise and better as an organization. In complex systems, various expertise is needed to move the needle and create solutions.