In fast-changing, high-demand workplaces, leaders are under constant pressure. To thrive — not just survive — leaders need more than technical skill or drive. They need self-awareness, emotional intelligence (EQ), and wellness practices that build resiliency.

A leader adds to or reduces job stress; the leader-member relationship has been cited by many motivational theorists as a contributing factor to employees’ willingness to act on behalf of the customer.

Stress is palpable. How leaders respond to specific situations can escalate the issues or can provide space and safety for brainstorming and problem-resolution.